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PRIVACY POLICY

Last Updated: 2025

This Privacy Policy describes how Nettle Studios (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.nettlestudios.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for legal, operational, or regulatory reasons, including compliance with new data protection laws such as the U.S. American Data Privacy Protection Act (ADPPA) or amendments to the General Data Protection Regulation (GDPR). Any updates will be posted on our Site, and we will update the "Last Updated" date accordingly. Where legally required, we will notify you of significant changes and obtain your consent when necessary.

How We Collect and Use Your Personal Information

We collect personal information from various sources to provide and enhance our Services. The types of personal information we collect depend on your interactions with us and may include:

Information We Collect Directly from You

  • Basic Contact Details: Name, address, phone number, and email.
  • Order Information: Billing address, shipping address, payment details, and purchase history.
  • Account Information: Username, password, and security questions.
  • Shopping Information: Items viewed, added to cart, or saved in wishlists.
  • Customer Support Information: Information you provide in customer service communications.

Information We Collect through Cookies and Automated Tracking

We use cookies, pixels, and similar technologies to collect data on how you interact with our Services. This may include:

  • Device and browser information
  • IP address and location data
  • Network connection details
  • Website interaction and behavior

To comply with evolving regulations such as the EU Digital Services Act (DSA) and California’s CPRA amendments, we now provide additional user controls for managing cookie preferences, including opt-in consent for targeted advertising.

Information We Obtain from Third Parties

We may receive information from external sources such as:

  • Service Providers: Shopify (for store operations), payment processors (for order fulfillment), and analytics providers.
  • Marketing Partners: To deliver tailored advertisements and promotions.
  • Social Media Platforms: If you interact with our accounts or log in using social credentials.

Any third-party data we collect is used in accordance with this Privacy Policy, and we require our partners to adhere to applicable privacy laws.

How We Use Your Personal Information

We use your personal information for:

  • Providing and improving our Services (processing orders, managing accounts, facilitating returns, etc.).
  • Marketing and advertising (sending promotional emails, tailoring ads, and offering personalized experiences).
  • Security and fraud prevention (detecting and preventing fraudulent or unauthorized transactions).
  • Regulatory compliance (ensuring adherence to data protection laws such as the GDPR, CPRA, and the ADPPA).

If you are located in jurisdictions with stricter data processing regulations, such as the European Union or California, we provide mechanisms to limit the use of your data for marketing purposes.

Your Rights and Choices

Depending on your location, you may have the following rights under applicable laws:

  • Right to Access: Request a copy of the personal information we hold about you.
  • Right to Correction: Request corrections to inaccurate or incomplete information.
  • Right to Deletion: Request deletion of your personal data under certain circumstances.
  • Right to Opt-Out: Opt out of targeted advertising, data sales, and certain types of profiling.
  • Right to Restriction of Processing: Limit how we process your data in specific cases.
  • Right to Data Portability: Request to transfer your personal data to another provider.

To exercise any of these rights, please contact us at [insert contact email]. We will verify and process your request in accordance with applicable laws.

Cookies and Tracking Technologies

We use cookies and other tracking technologies for various purposes, including:

  • Essential Cookies: Necessary for core functionality.
  • Performance Cookies: Help us understand user behavior and improve Services.
  • Advertising Cookies: Used to deliver relevant ads.

You can manage your cookie preferences through our [Cookie Settings] page or through your browser settings.

How We Disclose Personal Information

We may share your personal information with:

  • Service Providers: Payment processors, hosting providers, analytics companies, and customer support services.
  • Marketing and Advertising Partners: To provide targeted advertisements and promotions.
  • Legal and Regulatory Authorities: When required by law to comply with legal obligations or protect against fraud.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal data. If required by law (e.g., under CPRA), we provide opt-out options for sharing personal data for advertising purposes.

User-Generated Content

If you post product reviews or other user-generated content on our Services, this content may be publicly accessible. We cannot guarantee privacy for any information voluntarily shared in public forums.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy policies or content of external sites. We encourage you to review their policies before providing any personal data.

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately for removal.

Data Security and Retention

We implement industry-standard security measures to protect your personal information. However, no method of transmission is 100% secure. We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us at:

  • Email: hello@nettlestudios.com
  • Mailing Address: 2400 24th Street, San Francisco, CA 94110