once your order ships, tracking information may take up to 72 hours to fully update with the carrier.

yes, we offer free shipping for domestic US orders over $350!

yes, we ship our products all over the globe!

international orders may be subject to additional duties, taxes, or tariffs depending on your country. these fees are not included at checkout and are the responsibility of the customer. because tariff policies change frequently, we recommend checking your country’s current import policies before placing an order.

please note that free shipping is not applicable for international orders.

once a package leaves our studio, we unfortunately have very limited visibility into its journey.

for the fastest updates and resolution, we recommend contacting the shipping carrier directly:

• USPS: 1-800-ASK-USPS
• UPS: 1-800-742-5877

we’re always happy to help point you in the right direction, but carriers are often only able to discuss shipment details directly with the recipient.

if you purchased package protection, you can file a lost package claim here.

NETTLE+ is our optional returns coverage & package protection available at checkout. this gives you free return labels & unlimited size exchanges, plus coverage if your package is lost or stolen.

if NETTLE+ is not added to your order, we cannot cover lost or stolen packages and any return shipping costs will be the responsibility of the customer.

if you purchased NETTLE+ coverage, you can file a claim using the email sent after your purchase.

can’t find the email? you can file your claim directly here or reach out to us and we’ll gladly resend the claim information.

if you have an order with both pre-order items and ready to ship items, they will ship together once the pre-order production is complete!

you can request them to ship separately, but will need to cover the additional label fee!

we get it, sometimes you impulse buy something after a few glasses of wine that you're not quite ready to get - we've all been there. we are happy to cancel your order within 24 hours as long as we haven't fulfilled it already, minus a cancellation fee.

this cancellation fee covers the nonrefundable card processing fees that we pay as soon as you place an order. this helps us not lose money but still allowing you to cancel.

please do not file chargebacks for regret purchases - we'll have to fight it with the bank and ban you from the site which we super duper don't wanna do! thanks in advance for understanding <3

customers are responsible for return shipping costs unless NETTLE+ was added to the order at checkout.

returns must be mailed back within 7 business days of approval. once delivered back to us, please allow up to 14 business days for processing.

we use instant exchange, which places a temporary hold on your card while your exchange item is reserved. once the original item is returned, the hold is released.

the following items are final sale and not eligible for return or exchange:

• sale items
• in-person market pieces
• brand-direct pieces from treet resale
• pattern customization pieces
• custom made-to-order pieces

you can always list and sell your item through our official resale marketplace!

you can view all of our size charts here in alphabetical order from A–Z.

still unsure? email your bust, waist, and hip measurements to hello@nettlestudios.com and we’ll gladly help with sizing recommendations.

you can explore our inseam options here or learn how to measure your perfect inseam here.

we’re always happy to help with sizing, fit questions, inseams, or product details before you order!

if we helped you with sizing before purchase, we honor all exchange requests. Reach out to us at hello@nettlestudios.com.