FAQs
SHIPPING
- All orders within the USA ship free.
- International orders are $20 flat shipping fee, please inquire with us before purchasing overseas to confirm we can ship to your address.
- All orders ship via USPS and UPS. Once you get tracking information, please allow up to 72 hours for tracking details to become available.
- Nettle Studios is not responsible for lost or stolen packages after leaving our studio. Please double check your address before submitting your order.
- Return shipping is to be paid for by customer only after emailing us at hello@nettlestudios.com to confirm return is eligible.
RETURNS
- If you have any questions about fit or sizing, please reach out to us at hello@nettlestudios.com
- If for some reason your purchase does not work out, please contact us at hello@nettlestudios.com. We will work with you on how to process and return items to us.
- At this time, we only offer store credit for returns. Once we process the return you will receive a code to use in our online store for the value of the items returned.
- Returns with a customization (custom inseam or side seam pockets) will be processed with a 25% restocking fee.
- Customer is responsible for paying shipping back to Nettle Studios when returning an item.
- Returns will be accepted within 12 days of your item's delivery. Items must be returned unworn, unwashed, and in good condition.
- Returning a damaged or visibly worn item may result in it being sent back to you and no return will be issued.
- All sale items are final sale.